ISO 9001:2015 Quality Management System Clause Interpretation Introductory Awareness Course

Course Overview

• The course gives an overview of the clauses requirements of ISO 9001:2015 and the interpretation of each clause requirements under Quality Management System

Course Objectives

• Grasp the overview of ISO 9001:2015 Quality Management System (QMS)
• Understand and interpret all the elements and clauses requirements of ISO 9001:2015
• Able to identify quality risks of Quality Processes using risk-based approach method as required under ISO 9001:2015
• Know the necessary differences between documents, records, and documented information under QMS
• Apply and implement the clause requirements of ISO 9001:2015

Course Content

Day 1

• Overview of ISO 9001:2015 Quality Management System (QMS)
• Overall elements and clauses requirements of ISO 9001:2015
• Interpretation and application on each of the clause requirement of ISO 9001:2015
• Definition of Quality Management System (QMS)
• Definition of the term “quality”
• Quality policy and objectives
• Class Activity 1 – Development of Quality objectives and targets
• Understanding the basics of Quality Manual
• Control of documents, records, and documented information
• Roles & responsibilities of Quality Management Representative
• Product realization on risk-based approach as per ISO 9001:2015 requirements
• Customer communication and management
• External provision of goods and services
• Customer satisfaction and internal audit
• Control of non-conforming and analysis of data
• Improvement verses Continual improvement

Duration: 1 Day (9am to 5pm)

Course Fees: $300

Target Audience: Newly appointed ISO Steering Committee, newly appointed person to manage ISO 9001 QMS or any person interested to learn about ISO 9001